About two months after Apple shut down its retail outlets in most countries, the technology giant will begin reopening a few major U.S. stores starting next week.
In mid-March, the agency said about 450 stores worldwide would be closed for about two weeks due to the coronavirus outbreak, with all stores closing until further notice (excluding Greater China) a few days later.
Apple plans to reopen retail stores in four states – Alabama, Alaska, Idaho and South Carolina – starting next Monday (May 11). There are a total of six stores in this state (out of 271 Apple stores in the United States).
“We look forward to reopening stores next week, starting with a few stores in Idaho, South Carolina, Alabama and Alaska in the United States,” Apple said in a statement. “Our team is regularly monitoring local health information and government guidelines and will do so as soon as we can safely open our stores.”
While Apple stores have reopened in South Korea, Australia and Austria, US locations will provide a number of security measures. These include customer restrictions at any given time in stores, social distance, temperature checks, and face cover for customers and employees.
After the reopening, Apple stores will focus on technology support and device repair, the company said. The COVID-19 epidemic and consequent stores shut down while millions of people have been working since the segregation, meaning Apple customers have not been able to get technical support from Genius Bar staff for Genius Bar staff errors or broken iPhones, Macs or other products.
“We have lost our customers and are waiting for our support. With a lot of work and learning from home, our primary focus will be on providing services and support at Genius Bar, ”the company said in a statement.
As its stores close, Apple is directing its customers to purchase free shipping on its online store or app. For services and support, Apple customers can visit support.apple.com or Call (800) 275-2273.