October 23, 2021

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DAZN streaming snags sparks outrage in Italy, prompt refund action

3 min read

Billionaire Lane Blavatnik’s live sports streaming service DAZN, which recently secured the TV rights to all Serie A live football matches in Italy For the next three seasons, the country is on fire after a technical glitch.

These now offer a one-month refund to customers who have requested DAZN.

Ongoing streaming snags are thought to be caused by Italy’s inadequate broadband infrastructure, which has led to some slow average internet speeds in Europe. In the Italian Premier Soccer League Serie A, the Hiccups have disrupted several matches since August 21 after their first start. The DAZN service “Blackout”, as the Italian media called them, protested the investigation by the country’s consumer support organizations as well as the Italian media regulator.

In March, DAZN made an announced announcementThe 2.5 2.5 billion ($ 2.8 billion) deal for the rights to Siri A through a partnership with top telecom Telecom Italy’s TeamVision streaming platform is a move that breaks a 20-year moratorium on pay-TV service Sky Italy’s Siri A. “One of the biggest sports streaming deals in history.”

But now, with the echoes of angry sports fans’ protests in the Italian parliament, where the issue has been raised, and the national communications authority Agcom is launching an investigation and monitoring DAZN’s commitment to infrastructure growth, the question is whether the company’s coup has been disrupted. Streimer got the exclusive rights to a major domestic league in its local area – Can fire back.

But the bigger question is how long it will last and whether a different kind of option could be introduced for fans in Serie A, Italy.

“Of course the fault lies with Telecom Italy,” said Francois Goddard, a senior media and telecom analyst at Anders Analysis, who thinks streaming snags are solvable in the long run.

“It simply came to our notice then [at present] It doesn’t look good, commercially marketing-based, ”Goddard adds, noting that“ when you have technical issues, people don’t rush to buy your product. “

Italian media reports estimate that since the summer launch, the DAZN app’s subscribers to the TVvision platform now number less than 600,000, which is considered a slow start as their initial stated plan will reach 1.5 million subs on TeamVision in the next three years. And a base already existing for Italian football fans.

According to Goddard, there is a realistic possibility that market forces in Italy could eventually force DAZN and Telecom Italy to relinquish their Serie A monopoly and form a partnership with Sky, which is mainly transmitted by satellite একটি a set-up that has proven smooth. For Italian visitors.

Sky, he claims, is “an obvious partner of DAZN”, with which DAZN had a Serie A alliance until this season, resulting in a total of 1.8 million subscribers to DAZN, 60% of which was through Sky.

Meanwhile DAZN – which declined to comment on this article – is in advanced talks to buy British Telecom’s sports television unit BT Sport, through which it will acquire premium content, including English Premier League Soccer, which cost BT billions of pounds in the UK. Hold

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